In the world of commercial HVAC systems, rooftop units (RTUs) play a pivotal role in keeping businesses comfortable, energy-efficient, and compliant with industry standards. For building owners, property managers, and facility engineers, understanding how these units operate, how to maintain them, and when to upgrade is critical. In this guide, we’ll cover everything you need to know about commercial rooftop units, written from the perspective of an HVAC expert in Calgary.
What is a Commercial Rooftop Unit?
A commercial rooftop unit (RTU) is an all-in-one HVAC system installed on the roof of a commercial building. Unlike split systems, which have separate indoor and outdoor components, RTUs consolidate heating, ventilation, and air conditioning into a single, packaged unit. They are commonly used in retail stores, warehouses, offices, and other large commercial spaces.
Key components of an RTU include:
- Compressor: Pressurizes refrigerant to facilitate cooling.
- Condenser and evaporator coils: Transfer heat to and from the air.
- Blower fan: Circulates conditioned air throughout the building.
- Heating elements or gas burners: Provide heating when needed.
- Control systems: Include thermostats and modern smart controls for energy optimization.

Types of Commercial Rooftop Units
| RTU Type | Ideal Usage | Pros | Cons | Best For |
|---|---|---|---|---|
| Single-Zone RTU | Small to medium-sized commercial spaces |
|
|
|
| Multi-Zone RTU | Larger buildings with multiple areas requiring different temperature settings |
|
|
|
| Packaged HVAC System | Buildings needing both heating and cooling in one unit; good for moderate climates. |
|
|
|
| Gas/Electric RTU | Areas where natural gas is readily available and cost-effective for heating. |
|
|
|
| Heat Pump RTU | Buildings in moderate or warm climates needing both heating and cooling. |
|
|
|
Choosing the Right Rooftop Unit
Selecting an RTU for your commercial property requires careful consideration. Factors to consider:
-
Building Size and Layout
– Calculate heating and cooling loads using an HVAC professional to ensure proper sizing. -
Energy Efficiency Ratings
– Look for units with high SEER and EER ratings for maximum energy savings. -
Type of Fuel
– Decide between electric, gas, or hybrid systems based on availability, cost, and environmental impact. -
Zoning Requirements
– Multi-zone systems allow for precise temperature control in larger buildings. -
Maintenance Accessibility
– Choose units with easily accessible components for routine service. -
Smart Controls Integration
– Modern units with IoT connectivity offer real-time monitoring and predictive maintenance alerts.
Benefits of Commercial Rooftop Units
1. Space Efficiency
Unlike traditional HVAC systems, RTUs free up indoor space since the equipment is located on the roof. This is especially valuable for businesses with limited square footage.
2. Simplified Installation
RTUs are packaged units, meaning all heating and cooling components are in one rooftop unit. Split systems separate these components indoors and outdoors, making installation more complex.
3. Centralized Maintenance
With all components in one location, maintenance tasks are easier to manage, allowing for quick inspections, repairs, and part replacements.
4. Energy Efficiency
Modern RTUs are built to save energy and cut utility bills. They have SEER ratings, which show how efficiently the system cools over a season, and EER ratings, which measure efficiency at a specific temperature. Many also use variable-speed technology, letting fans and compressors adjust their speed to match the building’s needs for more consistent comfort.
5. Scalability
RTUs can be configured to serve buildings of different sizes by adjusting their capacity, airflow, and zoning options. Smaller units provide enough cooling and heating for compact spaces like retail shops, while larger units with higher capacity and multi-zone controls can efficiently manage the climate in bigger buildings such as industrial warehouses.
Common Issues and Maintenance Tips
1. Dirty Coils
Over time, condenser and evaporator coils accumulate dirt, reducing heat transfer efficiency. Regular cleaning improves performance and extends the unit’s life.
2. Refrigerant Leaks
Low refrigerant levels, the chemical fluid that carries heat in the system, cause cooling inefficiencies and can damage the compressor. Annual inspections help identify leaks early.
3. Faulty Fans and Motors
Blower and condenser fans are critical for air circulation. Lubricating bearings and replacing worn belts can prevent fan failure.
4. Clogged Filters
Dirty air filters restrict airflow, increase energy use, and reduce indoor air quality. Filters should be checked monthly and replaced as needed.
5. Thermostat and Control Issues
Faulty thermostats or control systems can cause uneven temperatures and make heating or cooling units cycle on and off, wasting energy and reducing comfort. Smart controls fix these issues by keeping temperatures consistent and improving energy efficiency, making your home more comfortable and cost-effective.
Pro Tip: Implementing a preventive maintenance plan that includes inspections, cleaning, and part replacements can extend the lifespan of an RTU by up to 50%.
When To Replace Your Rooftop Unit
Even with proper maintenance, rooftop units have a finite lifespan, typically 15-20 years. Signs it may be time for a replacement include:
-
Frequent breakdowns and repair costs exceeding 50% of a new unit.
-
Rising energy bills despite routine maintenance.
-
Inconsistent temperatures or airflow issues.
-
Obsolete refrigerants like R-22, which are being phased out due to environmental regulations.
Upgrading to a modern RTU can improve comfort, reduce energy costs, and align your building with sustainability goals.
Why Professional Installation Is Worth It
While RTUs are designed for efficiency and ease of installation, improper setup can lead to poor performance and reduced lifespan. Hiring a certified commercial HVAC contractor ensures:
-
Correct sizing and load calculations
-
Proper ductwork and vent placement
-
Safe electrical and gas connections
-
Calibration of thermostats and control systems
-
Comprehensive maintenance plan for longevity
Features To Consider For Your RTU
Commercial rooftop units today are more advanced than ever. Some features to consider when upgrading include:
-
Variable Refrigerant Flow (VRF) Technology for precise zone control
-
Smart thermostats and sensors for predictive maintenance
-
Integration with building management systems (BMS) for centralized control
-
Advanced filtration systems for improved indoor air quality
-
Energy recovery ventilators (ERVs) to reduce heating and cooling costs
These upgrades not only improve comfort and efficiency but also enhance the building’s market value.

Keeping It Cool, From The Top Down…
Commercial rooftop units are the backbone of efficient heating and cooling in modern commercial buildings. Understanding how they work, maintaining them properly, and knowing when to upgrade are essential for business owners and facility managers alike.
Investing in a high-quality RTU can:
-
Reduce energy costs
-
Improve indoor air quality
-
Enhance occupant comfort
-
Extend equipment lifespan
-
Support sustainability goals
For commercial property owners, the key takeaway is clear: a well-maintained and properly sized rooftop unit is not just HVAC equipment- it’s an investment in operational efficiency and long-term savings. One Stop HVAC will be with you every step of the way. Contact us today!

