KEEPRITE FURNACE & AC REPAIR

If your KeepRite heat pump is not turning on, several factors may be causing the issue. Here are some common reasons and troubleshooting steps:

• Check the power supply and ensure the circuit breaker is not tripped.
• Verify thermostat settings and mode.
• Reset safety switches if applicable.
• Inspect and replace a dirty air filter.
• Consult a professional for refrigerant issues.
• Assess the thermistor for faults.
• Examine the defrost control board for malfunctions.
• Check for debris or obstructions in the outdoor unit.
• If issues persist, contact us for further diagnosis and repairs.

Several factors could contribute to your KeepRite heat pump not heating or cooling. Here are some potential reasons and troubleshooting steps:

1. Thermostat Settings: Ensure the thermostat is set to the desired temperature and in the correct heating or cooling mode.
2. Air Filter: Check and replace a clogged or dirty air filter to maintain proper airflow.
3. Refrigerant Issues: Consult a professional for refrigerant-related problems, such as low levels or leaks.
4. Outdoor Unit Issues: Inspect the outdoor unit for obstructions, debris, or ice buildup.
5. Electrical Components: Check electrical components like capacitors and relays for faults that may affect the heat pump’s operation.

If your KeepRite heat pump has ice buildup, it’s important to address the issue promptly to prevent damage to the unit and restore its efficiency. Here are the steps to take:

• Turn Off the Heat Pump: Switch off the heat pump to allow the ice to melt.
• Check and Replace the Air Filter: Inspect the filter and replace it if necessary.
• Inspect the Outdoor Unit: Check the outdoor unit for any obstructions, debris, or vegetation that might be hindering proper airflow.
• Ensure Proper Drainage: Verify that the drainage system, including the condensate drain and drain pan, is functioning correctly.
• Check Refrigerant Levels: Low refrigerant levels can cause the coils to freeze.
• Allow the Ice to Melt: Once the heat pump is turned off, wait for the ice to melt naturally. Do not attempt to chip away the ice, as this can damage the coils.

If you’re uncertain about any of these steps or if the ice buildup is a recurring issue, it’s recommended to contact us. We can provide a thorough assessment, identify the underlying problems, and implement solutions to ensure your KeepRite heat pump operates efficiently.

Unusual noises from your KeepRite heat pump may indicate issues like a refrigerant leak, loose components, or electrical problems. If you hear hissing, clicking, banging, squealing, humming, rattling, or gurgling sounds, turn off the unit and consult a professional technician for inspection and necessary repairs. Addressing these issues promptly can prevent further damage and ensure efficient operation.

To identify a faulty compressor in your KeepRite heat pump:

• Temperature Issues: Lack of heating or cooling performance may indicate compressor problems.
• Unusual Noises: Listen for strange sounds like clanking or loud humming coming from the compressor.
• Circuit Breaker Trips: Repeated circuit breaker trips could signal a compressor drawing too much power.
• Temperature Discrepancies: Check for temperature inconsistencies, such as warm air in cooling mode or cold air in heating mode.
• Visual Inspection: Look for oil or refrigerant leaks around the compressor.

If you notice these signs, consult with us for a thorough assessment and appropriate repairs or replacement of the compressor.

If your KeepRite ductless AC unit won’t turn on:

• Check the power supply and ensure the circuit breaker is not tripped.
• Verify remote control or control panel settings and check for faulty batteries.
• Confirm timer settings and adjust as needed.
• Test the remote control functionality and replace it if necessary.
• Ensure the temperature setting is appropriate for activation.
• Check and clean or replace the air filter.
• Inspect the condensate pump for malfunctions.

If issues persist, contact One Stop HVAC for a thorough diagnosis and repairs.

Ductless AC systems offer numerous benefits, such as:

• Energy Efficiency: Ductless systems enable zone-based heating and cooling, reducing energy waste by conditioning only the spaces in use.
• Installation Flexibility: Not requiring ductwork, ductless systems are easy to install and suitable for both new construction and retrofitting existing homes.
• Customizable Zoning: Each indoor unit can be independently controlled, allowing personalized temperature settings in different rooms or zones.
• Improved Indoor Air Quality: Ductless units typically feature advanced filtration systems, enhancing indoor air quality by minimizing dust, allergens, and pollutants.
• Compact Design: Sleek and compact indoor units provide flexibility in placement and contribute to aesthetic appeal.
• Cost Savings: Energy-efficient operation and the ability to control individual zones can result in lower utility bills compared to traditional central air conditioning systems.

Proper maintenance is crucial for the optimal performance of a KeepRite ductless AC system. Follow these essential steps:

• Filter Maintenance: Regularly clean or replace air filters every few weeks or as per the manufacturer’s recommendations to ensure proper airflow and efficiency.
• Outdoor Unit Care: Keep the outdoor unit free of debris, leaves, and obstructions. Periodically check and clean condenser coils to prevent dirt buildup.
• Indoor Unit Cleaning: Wipe down the indoor unit with a damp cloth to eliminate dust. Avoid blocking airflow by keeping objects away from the unit.
• Condensate Drain Inspection: Ensure the condensate drain line is unclogged. If necessary, use a water and bleach mixture to clear any blockages.
• Professional Maintenance: Schedule annual maintenance with a qualified technician. They can conduct a thorough inspection, check refrigerant levels, and address potential issues.

Regular maintenance enhances the efficiency and longevity of your KeepRite ductless AC unit while contributing to good indoor air quality. Always adhere to the manufacturer’s maintenance guidelines for optimal performance.

The average lifespan of a well-maintained KeepRite ductless AC system is typically 15 to 20 years. Factors influencing longevity include regular maintenance, proper installation, usage intensity, environmental conditions, and technological advances. Adhering to the manufacturer’s maintenance guidelines and scheduling professional check-ups can help maximize the system’s performance and lifespan.

Yes, KeepRite ductless AC units are suitable for both residential and commercial applications. KeepRite offers a range of ductless systems designed to provide efficient and customizable heating and cooling solutions for various spaces. Whether you need to cool a single room in a residence or multiple zones in a commercial building, KeepRite ductless AC units are versatile and can be adapted to different settings. Their flexibility, energy efficiency, and zoning capabilities make them well-suited for both residential and commercial use. Keep in mind that the specific model and capacity of the ductless unit may vary based on the size and requirements of the space you intend to cool.

If your KeepRite thermostat isn’t turning on:

1. Check the power supply, including batteries or the power source.
2. Confirm the correct temperature and mode settings.
3. Inspect the circuit breaker for any tripping.
4. Examine wiring for loose or damaged connections.
5. Replace a blown fuse in the HVAC system if necessary.
6. Reset the thermostat to default settings to address software glitches.
7. Replace batteries if applicable.
8. Ensure thermostat compatibility with your HVAC system.
9. If issues persist, seek professional assistance for further diagnosis and repairs.

If your KeepRite thermostat isn’t reaching the set temperature:

1. Verify correct thermostat settings for temperature and mode.
2. Clean the thermostat and ensure there are no obstructions affecting accuracy.
3. Avoid placing the thermostat near drafts, heat sources, or windows.
4. Consider recalibrating the thermostat per the user manual.
5. Install the thermostat in a central location for accurate temperature readings.
6. Address poor home insulation affecting temperature control.
7. Check the HVAC system for issues like clogged filters, dirty coils, or low refrigerant levels.
8. Confirm thermostat compatibility with your HVAC system.

If issues persist, consult with us for a thorough inspection and necessary repairs.

If the room temperature doesn’t match your KeepRite thermostat settings:

1. Check thermostat placement for drafts, sunlight, or heat sources.
2. Calibrate the thermostat according to the user manual.
3. Clean the temperature sensor and consider replacement if issues persist.
4. Review thermostat programming for accuracy and conflicts.
5. Address home insulation problems for temperature consistency.
6. Inspect the HVAC system for issues like clogged filters or malfunctions.
7. Consider external factors like open windows affecting indoor temperature.
8. Confirm thermostat compatibility with your HVAC system.
9. Keep electronic devices away from the thermostat to avoid interference.

To reset your KeepRite thermostat:

1. Find the reset button, usually labelled as “Reset.”
2. Use a small tool to press and hold the reset button for 5-10 seconds.
3. Wait for the display screen to go blank or reset, then release the button.
4. Optionally, power cycle the HVAC system or thermostat.
5. Check and reprogram the thermostat settings.
6. Consult the user manual for model-specific instructions or check online resources.

If issues persist, contact us for assistance.

Installation difficulty varies by model. While some users can install basic models, complex systems may require professional installation. Always refer to the user manual and follow guidelines to avoid complications.

If your KeepRite air purifier won’t turn on:

1. Check the power supply, ensuring proper connection and trying a different outlet.
2. Verify control panel or remote settings for accuracy.
3. Review timer settings to ensure it’s set correctly.
4. Check air quality to see if it falls within the purifier’s activation range.
5. Inspect and clean or replace filters based on manufacturer guidelines.
6. Examine the circuit breaker for any tripping.
7. Replace remote control batteries if applicable.
8. Inspect the power cord and plug for damage, replacing if necessary.

If your KeepRite air purifier is overheating:

1. Check for obstructions around the unit and ensure proper ventilation.
2. Clean or replace dirty filters following the manufacturer’s guidelines.
3. Verify the room temperature is within the recommended range for the air purifier.
4. If you suspect a faulty fan motor, seek professional technician assistance.
5. Address internal electronic malfunctions with professional help.
6. Adhere to recommended run times to prevent excessive operation.
7. Ensure a stable and suitable power supply for the air purifier.

If issues persist, contact One Stop HVAC for guidance.

If your KeepRite air purifier controls are unresponsive:

1. Ensure proper power supply and try a different outlet.
2. Check for a control lock feature; consult the manual on how to unlock controls.
3. Inspect the control panel for visible damage and consider professional repair if needed.
4. Verify remote control functionality and replace batteries if necessary.
5. Reset the air purifier to default settings to address potential software glitches.
6. If issues persist, there may be an internal malfunction; contact KeepRite customer support or a licensed technician.
7. Look for error messages on the display and refer to the manual for interpretation and troubleshooting.

If troubleshooting fails, seek professional assistance from us for a thorough inspection and potential repairs.

If your KeepRite air purifier is making strange noises:

1. Check for loose parts or panels and secure them.
2. Inspect for foreign objects or debris and remove obstructions.
3. Examine the fan for dirt or debris, and clean the area.
4. Replace worn-out fan motor bearings if necessary.
5. Ensure filters are clean and correctly installed.
6. Place the unit on a stable surface to reduce vibrations.
7. If the noise persists, contact KeepRite customer support or a licensed technician for electronic component inspection.
8. Check for overall wear and tear, replacing worn components as needed.

If your KeepRite air purifier has a strange smell:

1. Check and clean or replace dirty filters.
2. Address mould or mildew by cleaning and disinfecting the unit.
3. Empty and clean the water tank if applicable.
4. Clean internal components to remove accumulated dust.
5. Consider electronic malfunctions, seeking professional assistance if needed.
6. Allow a new unit to run in a well-ventilated area to dissipate initial chemical odours.
7. Understand the characteristics of the filters used, by consulting the user manual.
8. Ensure proper placement away from strong odours or pollutants.

Control has 24 VAC power

Unit’s pressure switch didn’t open

Unit’s pressure switch didn’t close or reopened

Indicates a problem with the ignition system, such as a faulty igniter or gas valve.

An abnormal flame proving signal, the flame is likely proved while the gas valve is de-energized

Failure to ignite or the flame sensor was lost while running

Limit circuit lockout

Gas heating lockout, control won’t auto-reset

Polarity is reversed

The blower is on after power up

Ignition lockout

Secondary voltage fuse is open

Control circuitry lockout

Gas valve relay is stuck while open, flame sense circuit failure, or software-check error

High pressure protection of system.

Anti-freezing protection.

Block or Low pressure of refrigerant system.

Compressor exhaust high temperature protection.

AC over-current protection.

Communication failure between indoor unit and outdoor unit.

Anti-high temperature protection.

Anti-high temperature protection.

No feedback of indoor fan motor.

Jumper cap malfunction protection.

Indoor unit and outdoor unit doesn’t match.

Outdoor DC fan motor malfunction.

Power protection.

Gathering refrigerant.

Indoor ambient sensor open or short circuit.

Indoor tube sensor open or short circuit.

Outdoor ambient sensor open or short circuit.

Outdoor tube sensor open or short circuit.

Exhaust sensor open or short circuit.